A complete guideline to activate COX internet through simple easy steps:
Cox Communications, Inc., which is also known as Cox Cable and formerly Cox Broadcasting Corporation, Dimension Cable Services, and Times-Mirror Cable. This is an American digital cable television provider, telecommunications, and home automation services. This is the third-largest cable television provider in the United States. This channel serves approximately 6.5 million customers, including 2.9 million digital cable subscribers, 3.5 million Internet subscribers,[3] and almost 3.2 million digital telephone subscribers.
This is the seventh-largest telephone carrier in the country. So, if you want to activate COX equipment and internet service then follow this article to get a complete guideline.
Activate COX internet service:
You have to activate your new Cox equipment to avail its services. Before starting the activation process you will need some essential things to initiate this process.
- You will require the Cox account credentials – user ID and password.
- You will need the account number and Cox PIN (or SSN – Social Security Number)
- PIN or SSN and the service address will also be required to activate.
Check out the below-mentioned process to activate the COX internet modem.
- First, you have to unbox your Cox kit.
- Then you will need to connect the coaxial cable to the modem.
- You have to find the power port on the back of the device.
- You will need to connect the power cord to it and then connect the other point or end into the electrical outlet. You have to make sure that they have connected appropriately.
- The initial boot-up process will require some time (10 to 15 minutes) when you will switch on your device.
- Then you have to refer to the Cox Self-Installation Kits and User Guides for a digital copy. In case you don’t have a retail modem supplied by Cox you may get hold of the Serial Number and Retail MAC address.
- Visit cox.com/activate on your smart devices.
- You can use your details like Cox User ID, Account Number, or Service Address, Phone number – to access your Cox account.
- Then tap on the Next button.
- Finally, tap on the “Lookup Account” button to complete the activation process.
Activate the COX receiver:
Follow these simple basic steps to activate the COX receiver.
- First, you have to connect the coaxial cable to the rear port of the receiver.
- You will need to connect the HDMI cable to the TV and the blue end to the rear port of the receiver.
- Then again you have to connect the power cord to both the ends – to the back of the device and to the power outlet.
- You have to switch on your TV and the receiver.
- Then choose the HDMI connection using the remote.
- You will have to follow the on-screen instructions to complete the steps.
- Then refer to the Cox Self-Installation Kits and User Guides for a digital copy.
- In case you don’t have a retail modem supplied by Cox then you have to get hold of the Serial Number and Retail MAC address.
- You have to visit cox.com/activate on a smart device.
- You have to use Cox User ID, Account Number, or Service Address – to access your Cox account.
- Then tap on the “Next” button to complete the activation process.
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How to Self Install Cox equipment:
Your Cox Internet package will determine the self-installation process. Here e have described the entire process of self- installation.
- Whether you have got this shipped to your home or you pick it up at the nearest Cox Communications store you have to check the contents of the box carefully. The box must contain a coaxial cable, an Ethernet cord, a power adapter, a cable filter, a modem, and a set of instructions.
- You have to be sure that the location where you are placing the modem should well be ventilated for a strong Internet signal.
- You have to connect the cable to the wall connection and to the cable port on the modem. You have to plug in the power adapter.
- You have to follow the Instructions for Your Cox Device. These instructions may vary depending on your modem or the Cox Gateway.
- You will be able to use the device after activating using the authorized link, i.e., cox.com/activate
Customer support:
For any further general queries,
You have to contact to the following number.
Call 800.234.3993 for Cox customer service.
Hours: Monday – Friday, 8 a.m.-8 p.m. ET. Saturday, 9 a.m.-6 p.m. ET.
Retention department hours: Monday – Friday, 8 a.m.-8 p.m. ET. Weekends, 9 a.m.-6 p.m. ET.
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